General Terms and Conditions

General information

The contract is concluded with PROOF.LT.
Contracts for coins, banknotes and goods concluded between the PROOF.LT, by e-mail and in the e-shop: www.proof.lt are subject exclusively to these terms of payment and purchase as well as the data protection provisions of the PROOF.LT. All data disclosed for the transaction will be treated confidentially by the PROOF.LT and stored with computer support. They are passed on to third parties exclusively for the purpose of order processing (e.g. dispatch). The customer gives his consent to the storage and forwarding of his data for the purpose of order processing.

Data protection

We process your data exclusively on the basis of the legal regulations. In this data protection declaration we inform you about the most important aspects of the data processing of the PROOF.LT.

With e-shop orders on www.proof.lt, name, address, telephone and e-mail address are stored, so that it can come to a contract completion. For the execution of the contract it is also necessary, this also applies to orders by e-mail, that your data are stored by us EDP supported. This data will be treated confidentially. For the purpose of contract processing, it is also necessary to store the name, address, name, number and value of the goods purchased, date of purchase and method of payment of the PROOF.LT. This data will not be passed on to third parties. Exceptions: to handle the shipment of the purchased goods: Name and address to the shipping company commissioned by us and all necessary data to the tax consultant commissioned by us to fulfill our tax obligations.

If you contact us via the contact form in the e-shop or via e-mail, your data will be stored for the purpose of processing your inquiry and in the event of follow-up questions until this inquiry has been dealt with. These data are not passed on by us. Exception: if you expressly grant permission to do so. We would like to continue to send you information and offers by e-mail in the future, so that we can do this we need your declaration of consent. For this purpose, we store your name, address, telephone number and e-mail address. These data will not be passed on by us. Exception: if you expressly give us permission to do so. If from inquiries, information and offers, e-mail orders the data protection regulations for a contract winding up come into force.

In principle, you have the rights to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority.

Terms of payment

The prices include all taxes including VAT. The respective shipping costs are shown separately when ordering. Deliveries of the PROOF.LT take place exclusively against prepayment of the customer. All payments to the PROOF.LT have to be in Euro or SEK.
Domestic and foreign payments are made to given bank or other payment method (Swish, PayPal etc).
The invoiced amounts must be received by the PROOF.LT within 5 working days without deductions. All goods remain the property of the PROOF.LT until full payment has been received. During the existence of the retention of title, a sale, processing, pledging, transfer by way of security or other disposal of the purchased goods to third parties is not permitted. Payments not received in full shall be deemed partial payments and, not with standing any other dedication, shall be credited against the oldest liability of the customer. In this case, the goods remain the property of PROOF.LT until full payment has been received.

Delivery and order conditions

Orders placed with the PROOF.LT are binding. The contract is concluded in the e-shop upon confirmation of the order. For other Internet orders (e.g. by e-mail or via the contact form in the e-shop), the contract is concluded by sending the invoice via the Internet. After receipt of payment we will ship within 5 working days. In case of advance sale of coins and goods (issue date not yet effected, but binding delivery promise of the issuing office or the supplier company exists), the dispatch takes place within 5 working days after receipt of the coins and goods by the supplier partners at the PROOF.LT, together with all other coins and goods purchased in the same order. The expenses incurred in shipping will be passed on to the customer in full. The expenses are shipping, packaging and insurance costs as well as the resulting value added tax.
The amount is calculated depending on the country of the recipient, weight.
PROOF.LT is responsible for the proper packaging and shipping (package) to the customer's address. If the receipt of a paid shipment is refused by the customer or is returned to the PROOF.LT "undeliverable" or "not rectified" because of the postmark on the parcel, and there is also no error on the part of the sender (for example: error in the address designation), the customer must be informed of this in writing. All resulting costs shall be borne by the customer. If a shipment of PROOF.LT does not arrive, the customer will immediately contact him in order to clarify further measures. If the goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
All orders can only be placed within the available quantities. Unexpected reductions in quantities by the issuing agencies or suppliers must be passed on to customers.
For technical reasons there may be slight deviations (e.g. colour) between the delivered goods and the product illustrations on the Internet.

Contract language

The language available for the conclusion of the contract is English or Lithuanian.

Right of revocation, right of withdrawal, right of return

The right of revocation and withdrawal is 14 days and begins in the e-shop from delivery of the order confirmation and for other Internet orders from delivery of the invoice and must be made in writing within these 14 days via the Internet or post. The return of the goods is possible within 14 days after receipt of the goods (the confirmed delivery date by the shipping company applies) without giving reasons. Compliance with the deadline is ensured if the cancellation of the purchase and the return is announced within 14 days in writing via Internet or post. Returns are always at the expense and risk of the customer. The refund of payments already made by the PROOF.LT has to take place immediately after receipt of the return. In the event of damage to the goods (e.g. return shipment or improper handling by the customer) leading to a reduction in value, the extent of the reduction in value will not be refunded. Please always stamp returns sufficiently and enclose the original invoice. Choose the most cost-effective shipping method, taking into account the value of the goods. If the value of the goods is less than 100€, this is usually "registered letter". If the value of the goods exceeds 100€, please select the shipping method "parcel" and keep the receipt of posting. Please note that we cannot accept "non-free" packages.